2008 Track Sessions

Here are the tracks that will be happening throughout the 2008 NM TIE Conference.

Early Bird Vendor Presentations 8:10 am - 8:55 am

The Automated Network
Presented by: Extreme Networks

Today, technology exists that will allow network administrators to automate some of the day to day tasks associated with the network. Additionally, automated tasks will improve security and lower operating costs. In this session, you will learn about these unique technologies and how they will lower energy costs, improve network reliability, secure the network, and make the network easier to manage.
Location: Turquoise Room

New Mexico's leader in providing Virtualization Technologies,
Commercial Data Systems, is proud to present..."Open Systems End-to-End Virtualization"
In this presentation you will learn how this ground-breaking architecture leverages Network Appliance storage and VMware’s Virtual Infrastructure platform to provide virtual machines that increase performance; reduce power, cooling, and space requirements; and extend the same benefits of high availability to virtual machines that has
traditionally only been available to data. This architecture can be used in both
Fibre Channel or iSCSI environments, as well as leverage
NFS and CIFS, to provide a comprehensive operating system, application, and data protection environment. CIOs, IT decision makers and their staffs are encouraged to attend.
Benefits Include:

Centrally manage all critical servers, applications and data on highly
available Network Appliance storage platforms.
Increase uptime by providing rapid backup and restore capabilities to every element of the IT infrastructure.

Location: Weavers Room

Protect Your Most Valuable Data Assets With Oracle
Presented by Oracle

Summary:
A 72% increase in security breaches in the last year has kept data security as one of the top concerns for educational institutions today. Security incidents involving education were among the highest in that increase. Not only are security incidents increasing, you are also faced with a growing a number of regulations around protecting personally identifiable information. This session will discuss the options available to protect yourself and your institution from data security breaches.

School Safety and Protecting the Educational Environment
Presented by Cisco Systems, Inc.
Technology has playing an ever increasing role in the way our nation’s children are educated. Examples include computers in the classroom, Internet access and unified voice, video and data communications. In addition to leveraging these tools which complement the more traditional and ever improving ways of delivering K-12 and higher education, teachers and administrators are also faced with security issues unlike those of the past. Too often we are reminded that the safety of our students is just as important as a quality curriculum. Safety and security challenges in our schools include:

Theft and vandalism
Gang related activities
Graffiti
Drug Use
Unauthorized entry
Student and staff safety
Not enough security guards
Budget and resource constraints

There are number of ways to use Physical Security, including tying in local law enforcement, to enhance safety in the schools, and the methods chosen will depend on the risks within the school districts or universities. One method of enhancing school safety, for example, is with video monitoring systems. Consider the following:

31% of US schools have video monitoring
Once video monitoring was implemented:
Problematic school incidents were down 25% to 75%.
Non-problematic school incidents were reduced to almost zero.
State test scores increased by 35% to 50% in problematic schools.
Parents, students and faculty felt an overall improvement in safety.
Multi-agency collaboration greatly improved.
Access to video throughout the schools acted as a resource and guard multiplier.

Location: Potters Room

Distance Learning: Opening your classroom to the World
Presented by: GCI, SchoolAccess
Imagine being able to take students on a virtual field trip to the Great Barrier Reef, show them the wonders of the Louvre, or explore the ruins of Chichen Itza. Through video conferencing, you can integrate content providers from all over the world into the classroom, providing seemingly limitless enrichment opportunities that would otherwise be unavailable. In this presentation, Pam Lloyd, an expert in utilizing telecommunications technology to support educational goals, will host a video conference with three or four different content providers. Attendees will learn how they can similarly turn their rural environments into global classrooms.

As Director of GCI SchoolAccess, Pam Lloyd oversees and provides direction for all SchoolAccess operations and is responsible for building strong relationships with new and existing school customers. Pam is an educator working in the field of telecommunications to support education goals through satellite connectivity to rural schools. She specializes in building partnerships with content providers, and bridging the distance for students in rural communities. Pam has also worked for the Anchorage School District as Coordinator, Instructional Technology, and Instructional Technology Teacher, and a Classroom Teacher. She is also an adjunct professor for the University of Alaska, Anchorage and Alaska Pacific University. She provides insight and advocacy for organizations including the International Society for Technology in Education (ISTE), the Consortium of School Networking (CoSN) and the State Education Technology Director’s Association (SETDA).
Location: Chapel

Maximize IT Efficiency with LANDesk Integrated Management Solutions
Presented by LANDesk Software, Inc.
LANDesk delivers cost-effective systems, security and process management solutions that have helped hundreds of education organizations automate and simplify the management of desktops, servers, and mobile devices. This session will highlight how easy-to-use integrated management solutions can empower your IT team to do more with less effort, expense and training and little or no new infrastructure.

In this session we’ll be covering the following topics:

LANDesk’s Power Management functionality that allows administrators to centrally control end-node power consumption by facilitating the creation, financial evaluation, and deployment of power management policies.
How LANDesk® Application Virtualization can save you time, money and IT hassle with easy, client-less, conflict-free application deployment and rollback using true application isolation capabilities.
How to effectively and efficiently manage your systems running the Mac OS using the same management solution—and the same console—you use to manage your PCs. Find out how you can retain critical network settings for a smooth, in-place upgrade with minimal impact on users for your Macs, including upgrading from Mac OS 9 to Mac OS X. And how to easily create OS images, standardize upgrades and more quickly and efficiently deploy new OSes.
How to easily know what you have, where it is and how it’s being used to help ensure asset security and configuration integrity while also ensuring compliance and reducing overbuying and denying the launch of unauthorized applications.
How LANDesk can help you distribute software faster and more effectively with an exclusive, patented solution for efficiently distributing large packages to multiple computers at once with minimal impact on your network bandwidth.
In the classroom, even if your PCs are perfectly managed and available 100% of the time, if the teacher can’t monitor and control student use, your technology investment can be wasted, and can even become an impediment to learning. Learn how LANDesk® Classroom Manager can help you gain complete control over student computer labs all from one view and one console.

Location: Fireplace Room

Track Sessions - 10:30 am - 11:15am

Two-way Interactive TV “What, Why, Where, and How”
Presented by Denise Welsh, New Mexico State University
Discussions about using two-way interactive TV, what can you do with it as
well as why you would want to use it and where you can go. Discussion will
also include the pros and cons of two-way video and how to plan for a
successfully delivered course, program or meeting.
Location: Chapel

Expanding Wireless on Campus
Presented by John Duran, University of New Mexico& Mark Jones, University of New Mexico
Universities and colleges have aggressively adopted Wi-Fi technology. The trend toward more collaborative and open learning environments, stimulated by the exponential adoption of mobile devices among students, staff and faculty, makes higher education campuses fertile ground for wireless LANs.

As universities migrate from hot-spot to campus-wide deployments, the perception has changed from a “nice-to-have” to a “must have” technology. As such network administrators will experience significant growing pains. The campus environment presents unique challenges for Wi-Fi technology.

The University of New Mexico is pleased to share planning, experiences and lessons learned during the deployment of their campus wireless expansion project.
Location: Fireplace Room

NMCIO Annual Fall Meeting
Facilitated by Ken Moore, Truth or Consequences Schools
NMCIO will meet to discuss bylaw ratification, COSN affiliation, listserv, website and other business as necessary.
Location: Weavers Room

Engaging Students in the Online Classroom
Presented by Dr. Barbara Taylor, Western New Mexico University & Dr. Debra Dirksen, Western New Mexico University
Retention in online classes and the efficacy of online instruction has been questioned since the inception of online instruction. Through creating dynamic, interactive courses, we have been able to not only retain our students in the online learning environment, but to also engage them in the dynamic learning experience. In this session, we will investigate the methods we use to engage our students, making them active learners in the online learning environment. We will provide examples from our own courses, discussing methods used for student presentations, brainstorming, guest speakers, video presentations, debates, differentiated instruction, journaling, cooperative learning, role plays, reflective learning summaries, etc. This session will be an interactive session, inviting participants to share their experiences with online instruction, and discussing the efficacy of various methods in engaging students in online learning.
Location: Turquoise Room

The Spirit of Service for Education
Presented by Qwest
Qwest is focused on developing long-term relationships that enable us to better
understand the unique needs and demands of educators. We provide customized, turn-key solutions and programs designed to serve both large, state-wide communications networks and small, local school systems. With Qwest, your dedicated sales team is designed to provide you with the best communications system to serve administrators, students, teachers and parents, both today and as your requirements evolve.

Sub-topic #1
OneFlex Managed IP Communications

OneFlex Managed IP Communications is a managed customer premises equipment (CPE)-based VoIP solution with multiple service options. It offers a highly customized solution that unifies your network into a converged platform to support voice, video and data. Through a fully-bundled IP telephony service that includes a convergence readiness assessment, OneFlex Managed IP Communications provides the hardware, software, license, installation, maintenance and 24/7 application management and monitoring you will need. The service cost is contained in a monthly recurring charge (MRC) per managed port, eliminating the need for large up-front capital expenditure.

Sub-topic #2
Hosting Collocation Services
Qwest Dedicated Hosting places customers' hardware and system software within a Qwest CyberCenter™ to support their Internet applications, such as corporate intranet/extranet, video streaming or e-commerce. Management of these servers is also available. Dedicated Hosting Services enable companies to outsource their Web presence in order to focus on their core enterprise and still gain the business advantages of Web hosting technology. Web servers are located in secure, state-of-the-art, Qwest CyberCenter™ facilities and are directly connected to the OC-48/OC-192 Qwest Macro Capacity® Fiber Network.
Location: Potters Room

October 16th - 11:40am - 12:25pm

Wireless 2.0: TCO & Migrating 802.11abg to 802.11n

Summary:

Ethernet replaced Token Ring because it was simpler, more economical and served the needs of users. But wired Ethernet no longer serves the needs of every user. The demand for mobility makes Wi-Fi better suited to the way people actually work, meaning few networks are now built from Ethernet alone. At the same time, ever-growing data loads, application requirements and user numbers are forcing costly upgrades to edge switches and cabling.

Please join us in exploring another option: the all-wireless edge. Just as Token Ring gave way to Ethernet, edge Ethernet is now making way for a more agile and powerful technology.

All enterprise-class laptops now include wireless as a standard feature, while new and very powerful IEEE 802.11n networks match or even exceed Ethernet in speed. This makes Wi-Fi more than credible as a primary access method, though many users are still understandably reluctant to rely on it due to concerns over security and resiliency - the very same objections that Token Ring advocates once raised about Ethernet itself.

We will look at new 802.11n products and technologies that aim to overcome both these issues, as well as eliminate site surveys and channel planning to make Wi-Fi networks even easier to build out than Ethernet. He'll also compare the features and benefits of wired and wireless networks, examining how to pick the best solution for key network components. While Ethernet will always have a place in the core, Wi-Fi is clearly the choice at the edge.

Can 802.11n networks really be built out in a way that combines the performance and reliability of Ethernet with the freedom and flexibility of Wi-Fi, all at a lower cost than either technology alone? Register here (link to site) to find out.

Location: Potters Room

You Really Can Get There From Here
Presented by DigitalBridge
For years educators have been plagued by a dilemma: how do we achieve the vision and goal of “data-driven decision-making” when student achievement data is scattered across multiple, disparate systems, in a variety of views and formats, and virtually impossible to make accessible to the people who could really use it to deliver enhanced instruction? Historically, attempts to address this issue have been limited to focusing on specific types of assessments from a specific vendor rather than creating a broad-based mechanism to allow transparent access to all of a student’s academic information.

DigitalBridge’s Digital Student Achievement Management System (DigitalSAMS) uses a novel approach to solving the problem: bring together student achievement data from any available electronic source, align it to an individual student, and then allow “point and click” access to the information by educators at every level. “Dynamic Aggregation” allows student information to be viewed and grouped at various levels (student, class, teacher, grade level, school, district, state), with “Dynamic Redaction” applied to sensitive information based on the visibility rights of the user. For the first time, educators can access the
critical achievement data (including data from student information systems, norm-referenced testing, standards-based assessments, and other summative and formative assessments) necessary to identify strengths and weaknesses and then use that information to develop an action plan for improved instruction. You really can get there from here!
Location: Weavers Room

The NM IDEAL/Blackboard Inc. Partnership: Making Connections for your Future

(NOTE: this session will end at 1:20pm)
Presented by Blackboard
Join us for a better understanding of this strategic partnership, an update on the status of the LMS implementation, and what this new connected learning environment means for you.
Location: Turquoise Room

Albuquerque Public Schools: Setting standards for K-12
Presented by 3Com

All education institutions, k-12 and higher education alike, work through challenges surrounding budgeting and funding constraints, establishing processes and procedures, and technology selection and implementation. As the largest schools district in New Mexico, with active enrollment of 88,000 students, attending 130 schools, and 1200 employees, Albuquerque Public Schools faces these challenges on a grand scale. Kenneth Cole, PhD Director of Technology Client Services for Albuquerque Public Schools will outline the standards they have put in place for technology, cabling, and working with manufactures and contractors that have enabled them to deploy a solid, scalable and affordable network foundation which will support their future growth for years to come. By adhering closely to these standards APS has established a benchmark for quality of product and services that has allowed them to deploy a state of the art core-to-edge network that meets their technology demands while lowering operations costs.
Location: Franciscan Ballroom

WiMAX Enabled Wi-Fi: Serving Campus-wide Networks
Presented by Fujitsu
Ubiquitous wireless access with the latest converged mobile devices has become as important on the campus as it is within a business enterprise. Students and professors alike have high expectations for a collaborative environment with immediate remote access to applications such as news and information, research, photos, video, search applications, and more from their converged mobile devices.

One way universities and colleges can meet the escalating data demands of today’s personal broadband and efficiently serve large numbers of users over a defined area is to deploy a network that combines the ubiquity of Wi-Fi devices with the stability and security of WiMAX infrastructure. WiMAX will deploy in stages for secure networks starting with ad-hoc infrastructure for Wi-Fi and proceeding to full coverage as WiMAX for laptops and handsets become widely available.

Since the technologies complement each other (Wi-Fi covers a range of 300 feet for local areas and WiMAX covers wider metropolitan or rural regions), several possibilities exist:

WiMAX can be used as a backhaul technology connecting campus-wide Wi-Fi networks (eliminating the need for the more expensive solutions)
WiMAX can provide access to the building and Wi-Fi can be used for indoor coverage

In this discussion, Fujitsu Network Communications will propose a model for colleges and universities that will highlight the best of secure, stable point- to multi-point backhaul with full Wi-Fi coverage to students and professors. Fujitsu will also offer insights into realistic deployment timelines for WiMAX technologies that will support ubiquitous mobile data access within a campus-wide network context.
Location: Fireplace Room

Network Neutrality or National Broadband Policy?
Presented by GCI SchoolAccess

What is "network neutrality" and why does it matter? Is network neutrality the same as National Broadband Policy? Comprehensive
broadband network policy will influence the availability and price of network access to all customers. What will the effects of good, and bad, policy be on schools and consumers? Join us for a lively and entertaining discussion about network neutrality, rural broadband availability, and current proposed national legislation. Develop and/or share your opinion on the topic.
Location: Chapel

October 16th - 12:35-1:20pm

Nurturing a Professional Development Ecosystem
Presented by Julia Parra, New Mexico State University & Holly Rae Bemis-Schurtz, New Mexico State University, & Susie Bussmann, New Mexico State University
Online teaching and learning transcends the use of a singular tool and emerges as an ecosystem of multiple touch points for learning. A professional development ecosystem utilizes blogs, wikis, web-conferencing, and course management tools. Balanced ecosystems foster experiential learning for educators and model how educators can teach across networks and channels of communication.
Location: Chapel

It's Cool to Be Connected :)
Presented by Avaya Inc.

Avaya Intelligent Communications can help educational institutions keep their students, faculty and staff connected. From collaboration solutions that allows students and faculty to interact no matter where they're located, to safety and emergency response solutions that help them maintain a safe environment, Avaya can help educational institutions excel.
Location: Potters Room

Security Overview 101 - A Broad Overview of Security Topics
Presented by Dan Lunceford, New Mexico Tech
The presentation will describe a very broad selection of security topics in a variety of areas including networks, applications, email, endpoint/clients, and wireless services. The content will be general and is designed to provoke discussion rather than training on specific security topics. Hot topics and current trends will be described and discussed. Designed for non-technical folks that wish to gain a broader understanding of general security issues.
Location: Franciscan Ballroom

New Mexico Education Services Center (NMESC) Banner Database Upgrades and Standby/Failover Services at NMESC
Presented by Geoff Valdez, New Mexico Education Services Center
I will be discussing the latest projects the NMESC has worked on with the consortium of schools that make up NMESC. The migration from HPUX to Linux, Standby Databases/DR rehearsals, and Banner upgrades/patching. I will also discuss the benefits of being a member of the NMESC consortium and how each school can benefit with knowledge sharing.
Location: Weavers Room

Low Cost VMWare Storage System with Big Features
Presented by Morrey Roof, New Mexico Tech
See a presentation about a low cost storage system that offers features only seen in the very high cost enterprise storage systems. This presentation will cover how a pair of commodity grade servers can be used to create a storage system that can handle hardware failures and recover quickly allowing for no to small interruptions in the user's workflow.

Also, we will cover how this system when integrated with a VMWare HA cluster offers superior fault tolerance than just regular stand alone servers doing the same workload.
Location: Fireplace Room

October 16th – 1:30-2:15pm

Wonderful World of Web 2.0- Tools to Enhance Learning – bring your laptop to join in on the fun!
Presented by Ann M. Lumm, Maricopa County, Technology Integration Specialist for the Statewide Instruction (SIT) Project, Phoenix, AZ & Dr. Linda K. Thompson- Western New Mexico University
Explore the world of Web 2.0 tools and learn about free tools that you can use immediately with your students. Explore collaborative tools as well as tools for communication and literacy. Find out about organizational tools that simplify your life.
Location: Weavers Room

Campus Safety – Related Technology Issues (Panel Session)
Facilitated by Norma Grijalva, New Mexico State University & Shelley Amator, San Juan College
Information Technology Professionals on campuses need to be aware of new requirements in New Mexico for “Accreditation” of their campuses for safety, and what technology systems support this accreditation. The panel members will discuss some of the steps taken on their campus, technologies deployed/planned. The panel will encourage an audience discussion to share other lessons learned, and how the lessons and solutions might be shared by CHECS ETC members. Technology issues related to this important topic include life-safety, communications plans/systems, surveillance systems, building access, emergency alarms, participation in the campus emergency response teams, etc. The criteria for accreditation in campus safety by institutions of higher education in New Mexico can be found at http://hed.state.nm.us/cms/kunde/rts/hedstatenmus/docs/376468387-06-23-2008-14-28-14.pdf.
Location: Turquoise Room

Innovative Digital Education and Learning in New Mexico (IDEAL-NM): An overview and update
Presented by Dr. Tim Snyder, Executive Director of IDEAL-NM
Innovative Digital Education and Learning in New Mexico (IDEAL-NM) provides eLearning services to P-12 schools, higher education institutions, and government agencies. We reduce geographic and other barriers to educational opportunity while increasing the digital literacy skills youth and adult learners need to participate in a global economy. An overview and update on statewide program will be presented by the Executive Director and some of the IDEAL-NM Staff.
Location: Chapel Room

Music Composition and Podcasting with GarageBand
Presented by Paula Ward, Los Alamos Public Schools & Ann Rassmussen, Los Alamos Public Schools, Kim Letellier, Los Alamos Public Schools & Ivanna Austell, Los Alamos Public Schools & Misty Bucholz, Los Alamos Public Schools
The presentation will highlight two creative projects that integrate technology into the music and language arts curriculums. First, a music project developed by the Los Alamos elementary music teachers; and second, a podcast project that enabled elementary students to create special broadcasts for their school.
GarageBand was the tool used to extend and enhance curriculums, encourage collaboration, creativity, and risk taking by both students and teachers. Technology integration increased student engagement, critical thinking, communication, and teamwork.

Presenters: Paula Ward, Ann Rassmussen, Kim Letellier
A mobile lab, purchased through a district Art/Music Grant, containing 25 MacBook laptops allowed four creative music teachers to integrate technology into their elementary music classes. Each student accessed their own laptop for the project. Teachers utilized GarageBand to enhance children’s understanding of key, tempo, music notation, and composition. The results dazzled both students and teachers.

Presenters: Ivanna Austell, Misty Bucholz
A talented and committed group of sixth grade students, a teacher, and a site tech used Garageband to create regularly scheduled podcasts for staff and students. Each episode created by the Tiger Cast club consisted of segments like Aspen Events, Word of the Week, Jingle Jams, Math Maniac Learn a Lot, and Comedy Corner. The podcasts were available for downloading from the school’s web site.
Location: Fireplace Room

ShopCart: An E-commerce Solution at New Mexico State University
Presented by: Jim Dryden, New Mexico State University & Christina Vann, New Mexico State University
Like many college campuses, New Mexico State University has lately attempted to leverage online payment for an increasing number of goods and services offered to students and affiliates. Historically, online payment has been a decentralized approach with many departments forging their own paths with a variety of different solutions, technologies and vendors. This decentralization resulted in many risks for the University’s online business, including a lack of standardization for payment processes, incompatibility with business rules and concerns regarding security of transactions.

In the Spring of 2008, NMSU embarked on a project to create a secure, centralized, open-source “shopping cart” solution for departments and units who desired creating their own e-commerce store fronts, or who just needed a web payment mechanism for their own applications. A partnership of NMSU developers produced ShopCart, an in-house PHP/MySQL web application that allows NMSU departments to manage and maintain e-commerce “storefronts”. The application features a web-services based API which allows web developers to utilize the system for more customized needs. Shoppers can select various items to their shopping cart, and submit them for purchase. Store owners can manipulate store and item settings, and review purchase orders for fulfillment.

The presentation will focus on the product as an answer to a longstanding campus need for a simple yet secure e-commerce solution. Topics discussed will be product development, system architecture, security, transaction management, deployment challenges and API utilization.
Location: Franciscan Ballroom

School Saftey and Protecting the Educational Environment

Presnted by: Cisco Systems

Technology has playing an ever increasing role in the way our nation’s children are educated. Examples include computers in the classroom, Internet access and unified voice, video and data communications. In addition to leveraging these tools which complement the more traditional and ever improving ways of delivering K-12 and higher education, teachers and administrators are also faced with security issues unlike those of the past. Too often we are reminded that the safety of our students is just as important as a quality curriculum. Safety and security challenges in our schools include:

Theft and vandalism
Gang related activities
Graffiti
Drug Use
Unauthorized entry
Student and staff safety
Not enough security guards
Budget and resource constraints

31% of US schools have video monitoring
Once video monitoring was implemented:
Problematic school incidents were down 25% to 75%.
Non-problematic school incidents were reduced to almost zero.
State test scores increased by 35% to 50% in problematic schools.
Parents, students and faculty felt an overall improvement in safety.
Multi-agency collaboration greatly improved.
Access to video throughout the schools acted as a resource and guard multiplier.

Location: Potters Room

October 16th 3:00-3:45pm

How Do You Untangle a Rat’s Nest?
Presented by Kelly Lesher, University of NM-ITS, Pam Mirabal, University of NM-ITS & Ed Romero, University of NM-ITS
The University of New Mexico, Information Technology Services (ITS) had a major task on its hands. The task at hand was upgrading the three Data Centers with new networking equipment, new firewalls, implement redundancy, and move some servers. The biggest task – do all of this without interrupting any services. Was this possible?
The presentation will explain the “rat’s nest”, cover our experiences, our errors, our frustrations, and our triumph on upgrading three data centers located at ITS. We will take you from start to finish. Different pieces of the puzzle will be addressed. For instance, using a Firewall Service Module in transparent mode for the first time, using HSRP for the first time, putting in redundancy which did not exist, dealing with a new reorganization, and working across different groups. The main focus of the presentation will be the networking part of the project.
Location: Weavers Room

TAP 21 Technology Assessment Performances
Presented by Carol Roberts, NMSU RETA
In order to equip students with 21st Century Skills, educators must go beyond teaching technology to teaching students how to CREATE with technology. Assessing students using technology skills is a challenge.

In this presentation learn about Technology Assessment Performances (TAP). This methodology supports student learning through assessment and applies to the classroom as well as design and delivery of online learning. TAP utilizes ISTE NETS (2006) and Bloom’s revised taxonomy to assess students’ knowledge through applied technology.
Location: Chapel

Measuring the Value of Investment in Technology for Proposed Projects
Presented by Rich Kaestner, CoSN TCO/VOI Project Director
This session will review CoSN’s methodology for measuring costs and benefits of your proposed technology projects. The “business” of schools is education resulting in a different approach than used by businesses for determining return on investment. CoSN has developed a methodology and tools to help school leaders to explicitly understand and communicate the costs and benefits of proposed technology projects. Given enough time, this session will also include an online demonstration of CoSN’s Value of Investment (VOI) website and tools.
Learning Objectives
The participant will be able to:
• Explain why VOI is important, but different from ROI (Return on Investment)
• Use a methodology and tools to measure the value of investment for proposed projects
• Discuss the relationship between TCO (Total Cost of Ownership) and VOI
Location: Fireplace Room

Project Management Office (PMO) Benefits and Challenges - The NMSU Experience
Presented by Pam Jeffries, New Mexico State University & Pankaj Sharma, New Mexico State University
Project Management Offices are becoming increasingly prevalent in educational institutions across the country. Establishing a PMO presents its set of challenges along with opportunities for improvement within an institution or a department. Using NMSU as an example this presentation talks about such possible challenges and opportunities. The following areas will be covered in the presentation:
1. The nature of service organizations
2. Maximizing planned activity through process changes
3. The NMSU Experience
a. Challenges
b. PMO Mission and Goals
c. Initiatives undertaken in the past year and their current status
d. Planned initiatives for the upcoming year
Location: Franciscan Ballroom

Banner Knowledge Sharing (birds of a feathers format)
Facilitated by New Mexico State University & University of New Mexico

This session is aimed at getting conversations going across the higher education institutions in the state. The objective is to get a viable direction towards knowledge sharing. With Banner 8 upgrades looming this promise to be a lively session with topics ranging from NM Unique Student Identifier to general practices and governance. Participants are encouraged to bring their problems, concerns and success stories to this session.
Location: Turquoise Room

Since the technologies complement each other (Wi-Fi covers a range of 300 feet for local areas and WiMAX covers wider metropolitan or rural regions), several possibilities exist:
• WiMAX can be used as a backhaul technology connecting campus-wide Wi-Fi networks (eliminating the need for the more expensive solutions)
• WiMAX can provide access to the building and Wi-Fi can be used for indoor coverage

October 16th – 3:55 - 4:40pm

Creating a Network Plan
Presented by Dave Hyatt and David Lunde, University of New Mexico
For network managers and engineers, the network plan gives the opportunity to put all of our years of experience and knowledge into creating the dream network for our organizations and our teams. Of course that ideal is typically tempered by the realities of budgets, limited budgets, resources, and conflicting proposals and projects. Still the challenges and success encountered can make for some of the most interesting experiences in one’s career. The development of a strategic plan for the next three to five years for the University of New Mexico will be presented. The presentation will include the highs and lows experienced in creating a plan that will determine, in large part, the funding and character of the network for the foreseeable future. The documentation and statistics necessary to justify the plan will be shown along with the benefits of employing an outside
consultant to craft your plan into a professional document that will be difficult for your management to resist. We will present the process necessary to get the plan approved and implemented. Finally we hope to be able to provide some hints and tips to make your planning experience more fruitful.
Location: Weavers Room

The Role, Function, and Capabilities of Technology Based Systems in Support of Safety & Security
Presented by Robert W, Einhorn, NM Military Institute & Daved Levine, Security Control Integration (SCI)
At New Mexico Military Institute (NMMI), we place primary importance upon meeting our responsibility to assure the Safety & Security of the Cadets in our charge. This is followed by our commitment to the development of the whole person, Academic Development, Physical Development, and Leadership Development. Since NMMI is a residential campus and its Cadet Corp is made up of students from age 14 to 22, we have an even greater responsibility and a challenge. At the same time, we must consider the same for our staff, faculty, and visitors.

Because of my position at NMMI, Vice President for Technology / CIO, the majority of my observations, recommendations, and plans directly relates to the use of Information Systems, Communications, and Technologies in helping to provide the desired and required environment.

The role of Information Systems, Communications, and Technologies (ISCT), as relates to Safety & Security, is the same as the support that it provides all other functions and operations. Due to recent events, the priorities of all institutions have been reshaped. These issues have been elevated to a very high level. At NMMI, we plan to develop a unique blend of classical and futuristic technologies as well as systems designed to protect, inform, and coordinate.

Due to the fact that these services are not performed at the behest of a user department per se, ISCT must take a more leading and involved role in the definition of, search for, and implementation of these systems. Due to this, sharing responsibility and relinquishing control also becomes more difficult. At the same time we must make every effort to gain wide spread acceptance and utility from our efforts. We need to find multiple benefits to be derived from each and every project.

There are a number of subsets to this topic. We have issues related to Physical & Cyber. We have issues that deal with Prevention, Identification, Notification, Coordination, and Control. Center to this paper will be the identification of functions and methods that are required. Primarily, we will deal with issues related to Information Systems, Communications, and Technologies that support the Institute’s efforts to deal with related situations.

We will discuss our ability to Protect, Inform, and Control. Depending upon the situation, the timing, and the related circumstances, these topics will be intertwined.

Protect – We protect our Cadets by our ability to Identify situations and to Alert all potentially involved individuals. We employ various systems and capabilities that provide Intrusion Detection, Access Control, Video Surveillance, and Duress Notification. We are currently in the deployment/implementation phases. We have recently implemented an E-911 system.
Inform – We have developed systems and technologies that allow us to Notify all affected parties and to Communicate directions and instructions. These systems are comprised of the integration of various operations and components that utilize building (internal & external) PA Systems, Telephony based Speaker Phones, workstation Pop-Ups, e-mail and Text messaging, and 2-way Radios.
Command & Control – We are in the process of designing and developing the Command & Control Center with communications and computing capabilities that will possess mobile capabilities. This operations center will be able to view, direct, and communicate with students, staff, parents, and first responders.
Location: Turquoise Room

Moving With Moodle
Presented by Ken Moore, Truth or Consequences Schools & Sandy Johnson, Moodle Instructor & Amy Jaramillo, Moodle Instructor
Moodle is an Open Source, web-based, Learning Management System (LMS) that is used by staff to address “Remediation, Retention, and Recovery” efforts in our high school. This software package is used to deliver online courses and to supplement traditional face-to-face courses in a “blended” format as a way to increase student interest, attendance, and completion of course work.
This presentation will provide open discussion on the issues and options for schools to satisfy the requirements of the High School Redesign Act which requires all students to take challenging courses: advanced placement, honors, concurrent college enrollment, or online classes. Because our school is located in a rural area of New Mexico, we have limited access to college-level courses. In addition, limited course offerings in our small high school impede our district’s attempts to help students meet the requirements of the redesign act. Moodle will provide solutions to these problems, giving our students another option to meet these new graduation requirements required by the state of New Mexico.
Another goal of using Moodle in our school is to provide students opportunity for credit recovery. Our staff is designing and developing courses that students can take instead of repeating a class that they did not complete or have failed. Through the use of Moodle, course delivery can also continue for the homebound student as well as the suspended student.
This presentation will include examples of courses developed by teachers in our district, as well as instructions for setting up a Moodle site, administering the site and teaching with the program.
Location: Fireplace Room

Pecha Kucha: One Month of Professional Development in One Hour
Presented by David Penrose, San Juan College & Sam Bachert, San Juan College & Marty Hill, San Juan College & Curt Rogers, San Juan College
Have you ever experienced slow death by PowerPoint? Have you ever wished you could just get the essentials from a presentation without having each slide read by the presenter? Have you ever wanted more time to ask the presenter questions? The solution? Pecha Kucha Hour. During the hour, there are FOUR complete presentations. Each presentation is limited to 20 slides, 20 seconds each for a total of 6 minutes and 40 seconds. There is no break between presentations. When these rules are applied, presenters get to the point and use PowerPoint as a reference for the viewers rather than a crutch during the presentation. Once all presentations are made the rest of the hour is used for discussion with the presenters. During the Pecha Kucha Hour, you get four hours of professional development in 60 minutes or less. Come experience a revolution in presentations!
During this session you will get to hear four presentations their titles are:
Pecha Kucha by Sam Bachert
Microparticipation by David Penrose
Learning in 3d by Curt Rogers
Mobile Classroom by Marty Hill
Presenter(s) names:
David Penrose, Sam Bachert, Marty Hill, and Curt Rogers

Location: Chapel

IPEDS Race/Ethnicity Data Collection and Reporting
Presented by Barb Roy, New Mexico State University
Understand the U.S. Department of Education and IPEDS requirements for race/ethnicity data collections and reporting as outlined in the Federal Register for post secondary students. Review the data collection mechanism of a web-based self service survey in the Banner ERP system. Review a draft race/ethnicity survey and a proposed web survey launch scenario. (Original Banner 2008 Summit power point presentation and basis for Banner survey enhancement project currently underway with targeted delivery in 4th QTR 2008.)
Location: Franciscan Ballroom

Simplify & Improve Your Network Security with an All-Inclusive Solution
Presented by Lightspeed Systems
When developing a cyber security plan, IT directors need to armor their networks with a multi-dimensional shield; which means seeing all that is going in and out of your network such as viruses, content, e-mail and more. Built specifically for securing K-12 networks and protecting millions of students nationwide, Lightspeed Systems provides a single admin console to see everything running on your network and control any detected issues. Join us as we demonstrate how with the management of one you can control everything, see everything and better protect your network.
Location: Potters Room

October 17th - Track Sessions – 8:40-9:25am

Managing IT Requirements in a Construction Projects
Presented by George Thorning, RCDD & University of New Mexico
This presentation will provide information and insights into organizing and overseeing the construction project requirements for IT organizations in education. This information is focused on the delivery of IT infrastructure, including cabling and support systems. The presenter will address the convergence of information technology with other systems in building construction, preparing for future technologies, the role of information technology organizations in the construction processes and quality control.

Information Technology systems have been installed in new projects ever since they were developed. As the IT industry has increased their requirements they have also grown in size and complexity. The construction industry recognizes these trends, the impact they have on project schedules and is incorporating information technology requirements as part of the project deliverables. This presentation will provide insights on how to prepare for and manage these evolving construction processes involving IT.

The presentation will provide the audience with information on the importance of the IT team member’s roles in the planning, design, construction and completion phases of a project. How information technology team members can position themselves in the projects and what they can better contribute.

An important role for IT team members is to insert the need for future trends and systems, and include them early on in the project design. This presentation will give some insights how IT team members can be effective in achieving these needs. Adding to the value of reducing life cycle cost and meeting future end user needs.

Finally the presentation will provide guidance on quality control and acceptance. It will discuss the value of third party testing and commissioning and how these services can help you save money and receive a better product.
Location: Weavers Room

Providing Technology Support on a Shoestring at the UNM HSC
Presented by Richard Adcock, Health Sciences Library and Informatics Center- University of New Mexico & Sally Bowler-Hill, Health Sciences Library and Informatics Center-University of New Mexico
Objective: To report on the evolution of the University of New Mexico (UNM) Health Sciences Library and Informatics Center’s (HSLIC) business model for providing technology support services to the UNM Health Sciences Center (HSC) that leverages the technology support community to work collaboratively to maximize resources and achieve better results.

Setting: HSLIC’s User Support Services maintains workstations for approximately 3,500 faculty and staff at the UNM HSC. Support for computing in the clinical areas is provided by UNM Hospitals. HSLIC’s technical support staff are part of an overall support strategy that includes live assistance and a variety of self-help tools.

HSLIC User Support Services consists of 5 FTE who support all areas of the HSC and 4 FTE who are dedicated to specific departments. These dedicated FTE are managed by HSLIC but funded by the departments they serve. Additionally, HSLIC works closely with approximately 10 technical staff, who are both managed and funded by their departments.

Goal: Leverage the technology support community to work collaboratively to maximize resources and achieve the highest possible level of technology support at the UNM HSC.

Methods: HSLIC began providing user support services in 2002, when the HSC Computer Services division was integrated with the library. Due to a stagnate budget, the number of user support personnel who serve the entire HSC has remained steady. However, the number of externally funded support staff managed by HSLIC has grown markedly in the last 3 years. Early attempts to manage technical staff funded between departments were unsuccessful because the staff member’s time was splitbetween HSLIC and the department. Current models favor one person per department, regardless of FTE.

In late 2002, a dedicated user support services manager began to lead the HSC’s technology support forum. Since that time, the forum has evolved from an assembly for information sharing to a formal group of around 45 external contacts who have access to HSLIC’s standardized tools and information that they deploy within the departments where they reside.

Results: By supporting a variety of staffing options, HSLIC is able to better engage departments to meet their needs. Through managing technical staff for some departments and supplying external staff with the tools, communication, and resources they would have otherwise had to make a significant investment to obtain, HSLIC has developed a collaborative model for maximizing technology support resources. This has allowed for a broader adoption of technology standards with more consistent deployment of equipment and configurations across the HSC campus. It has also provided better technical support for campus-wide IT issues. At the same time, departments are able to have their specialized needs met, and IT leadership has a more comprehensive idea of the diverse technology needs of the HSC campus.

Conclusions: While HSLIC’s user support model is the result of inadequate funding for technology, it has emerged as an effective tool to engage departments in a way they are most comfortable. In the future, HSLIC will conduct a targeted evaluation of this model to more accurately assess its effacy. Future expansion of user support services at the UNM HSC should also take into consideration the nature of the services needed and the type of relationship that would best maximize resources to achieve the best level of technology support.
Location: Fireplace Room

Putting your Orientation Program in Sync
Presented by Holly Rae Bemis-Schurtz, New Mexico State University & Laura Grant, New Mexico State University
NMSU’s Division of Student Success wanted more students to benefit from attending the on-campus student orientation, but many new students are unable to get to campus before classes begin due to personal, financial, or geographic limitations. Using a web-conferencing tool, Adobe Connect, the Division piloted an online synchronous orientation modeled after the on-campus orientation. Although there were some benefits to using the on-campus orientation as a model, there were also challenges. Come find out what we learned to improve your own efforts.

Student learning outcomes, program evaluation, and a plan to scale this model to accommodate a wider audience will be shared.
Location: Turquoise Room

Bernalillo Education School Technology (BEST) Team
Presented by Trish Steiner, Bernalillo Public Schools & Michelle Padilla, Bernalillo Public Schools
The Bernalillo Education School Technology Team (BEST) is a technology related staff development model Bernalillo Public School Education Technology Department began during the summer of 2007. The goal of the BEST Team is to build a core team of peer practitioners skilled in providing sustainable staff development through mentorships, technology integration workshops and assistance to district instructional staff to enhance student achievement.

This model of professional development has proven to have some very positive results. It has provided more opportunities for team teaching, mentorship and professional development at each of the 8 school sites within our district. BEST Team members are utilizing technology as part of their daily instruction. BEST Team members and students also had to opportunity to present at a NM Tech Summit in the Spring. During this presentation we will share how this model was developed, funded and how it can be replicated at other school districts.

BPS currently has two teams of teachers and administrators that serve on these technology teams. BEST Team I has received advanced technology training and serve as mentors to their peers. BEST Team I completed a second week of intensive technology integration training this past summer and will meet for four professional development training sessions during the 2008-2009 school year.

BEST Team II met this summer for the first of their training sessions during a week long Summer Institute. They will meet for 8 training sessions during the 2008-2009 school year and end with a second week-long training session during the summer of 2009. Each team consists of 8 team members and is facilitated by the district’s education technology resource teacher.

Some of the topics that are covered during the training sessions include: Strategies and Techniques for Technology Integration, WebQuests, Copyright, Webpage Development, Video Conferencing, Internet Safety, Student Data Management, and Clay Animation.
At each session members present lessons, receive feedback and update their school or class web pages.
Location: Chapel

Enterprise monitoring at the University of New Mexico
Presented by Chad VanPelt, University of New Mexico & Andrew McCallister, University of New Mexico
The University of New Mexico's Enterprise Command Center is responsible for monitoring production services and networks. The session will focus on the tools that we use, how we use them, and why the tools were chosen. We will also share lessons learned. And, we will talk about the importance of automation and correlation between tools.
We will talk about the tools that we use for fault and performance monitoring/trending. Also we will discuss the importance of netflow in our environment to help us with security issues and better bandwidth management. Some of the tools that we will talk about are CA Spectrum , CA eHealth, and Arbor networks peak flow devices.
We will discuss a homegrown application that we use called Loboseat. LoboSeat is a custom application that allows students to see the current availability of computers in various labs around campus. The university has a big problem with the student computer labs being busy with students standing in line not knowing if some computers are available or simply down for maintenance. LoboSeat is displayed on computer monitor mounted on the wall near the entrance of the student lab, and shows if a workstation is currently available or unavailable for use. In addition to current availability, LoboSeat also gathers trending data to report to management that will tell what hours during the day the lab is most busy, what days of the week it is most busy, etc. that can be reported to management for decision making. As well as in-lab monitoring, students can send text messages to LoboSeat to receive current availability making their trip to the lab more efficient and less wasteful.
Location: Franciscan Ballroom

Preparing Students for the 21st Century with Wimba
Presented by Wimba
Learn how you increase collaboration among your students with one single source of interactive tools. This presentation will demonstrate how Wimba’s suite of collaborative products can allow faculty to EASILY create a complete and engaging teaching and learning environment by adding numerous interactive elements to their online courses.

Wimba Classroom supports audio, video, application sharing, and content display, enabling instructors to add vitally important elements of interaction that simply cannot be provided in a text-based course. Instructors can personalize their online courses by holding live, online classes, office hours, guest lectures, webcasts, and meetings. Instructors consider personal interaction to be the most valuable element of the teaching and learning process. Wimba Classroom allows faculty and students to build relationships by combining state-of-the-art interactive technologies such as voice, video, application sharing, polling, and whiteboarding, with traditional best practices of instruction. Now, enjoy the best elements of face-to-face and online instruction as faculty and students can talk to each other, express emotion, and feel as if they're part of a single community.

Wimba Voice allows faculty to add voice to their course with Voice Email, Voice Board, Voice Direct, Voice Recorder, Voice Presentation and Podcaster. You’ll see actual examples of how these tools are used in the online environment regardless of the Course Management System you use.

Wimba Pronto is an instant messaging system that uses text video and voice to communicate with students. The list is populated with the names in your current CMS.

Wimba Create helps faculty create content and content modules easily from within the MS Word environment.

This session will include many examples of how Wimba's Suite supports collaboration among students and faculty.
Location: Potters Room

October 17th – 9:30-10:15am

Electronic Document Signature (EDS) System
Presented by Pankaj Sharma, New Mexico State University
According to Wikipedia, a paperless office is "...considered to be a philosophy to work with minimal paper and convert all forms of documentation to a digital form. The ideal is driven by a number of motivators including productivity gains, costs savings, space saving, the need to share information etc."
In 2007, NMSU-ICT began developing the Electronic Document Signature system that allowed employees to sign the "Conflict of Interest" form electronically. The objective was simple: Eliminate submission of paper copies to the Human Resources department. The system is designed to host multiple documents and went live with its first document in April 2008. Since then, the EDS system has recorded over 4600 individual “Conflict of Interest” document instances and over 6600 individual signatures.
This presentation will elaborate on the production experience of the EDS system; showcase the features (planned as well as implemented) of the system; and talk about the documents that will be made electronic in the future.
Location: Weavers Room

Statewide ID Management
Presented by David Northrop, University of New Mexico & Mrinal Virnave, New Mexico State University & Gabriel Rael, University of New Mexico, Elliot Konetzni, Central New Mexico Community College

Sub text: Distributed identity management and records sharing in NM
Federated identity management has been a buzz word for a long time but has not seen
primetime, until now. This session will demonstrate a viable mechanism for sharing
resources among institutions. The demonstration is a sneak preview to a unified
education environment in New Mexico and a future where electronic records transfers
will be a mouse click away. The session will include a discussion on the planning
for deployment of the system over the next few years.
Location: Franciscan Ballroom

Online Learning as a Response to Intervention Model
Presented by Greg Bishop, Warren Consolidated Schools, RTI Presenter for the Hope Foundation and Principal Coach, Michigan Association of Secondary School Principals
This session will focus on the use of online learning to develop an effective Response to Intervention Programs in middle schools and high schools. Through the use of collaboration through Professional Learning Communities, this session will demonstrate the success of multiple types of intervention and prevention strategies to address students at any level of the Response to Intervention Pyramid. Participants in the session will learn how to build a customized computer based program of credit recovery and intervention using Education 2020 along with creative scheduling of Academic Learning Centers and after school programs. This model has led to the recognition of Cousino Senior High School in Warren, Michigan by the Hope Foundation as a school ensuring achivement of all students by providing systems for prevention and intervention. Through the use of Education 2020, Cousino has an ongoing success rate of over 85% of students recovering one or more failed credits and 100% success in the next level of study for those students in mathematics. Furthermore, the use of online learning for credit recovery has improved study skills and notetaking skills with at-risk students.
Location: Chapel

Total Cost of Ownership – Understanding Your Current Costs
Presented by Rich Kaestner, CoSN TCO/VOI Project Director
This session will focus on providing the information and tools necessary to perform a complete TCO assessment for your district. Following an introduction describing the need for understanding all costs associated with maintaining networked computers, this session will focus on providing an understanding of the free web-based CoSN-Gartner TCO tool, which has already been accessed by 2,000 schools and districts throughout the United States.
Learning Objectives
The participant will be able to:
Explain the need for a TCO analysis
Understand the capabilities of the CoSN-Gartner TCO tool
Discuss the relationship between TCO and VOI (Value of Investment)
Location: Turquoise Room

Exchange 2007 upgrade with Microsoft Clustering and VMware
Presented by Bryan Yates, New Mexico Military Institute

NMMI's experiences with upgrading Exchange 2000 to 2007. Our first 64 bit Windows 2003 clustered servers received the Mailbox Store. Since only the Mailbox role can be installed on the cluster, we were thrust into use of VMs for other roles.

Install Clustered pair of Servers
Install a Virtual Machine on each cluster node
Install Exchange Pre-requisite
Install and patch Exchange 2007 Server
Move mailboxes and roles
Archive a copy of all email to Journal account
Restore mailboxes from tape backups
Configure a Confidentiality Statement
Multiple Outlook Web Access servers, one SSL cert

Location: Fireplace Room

Project Management Birds of a Feather & PM Initiation Services
Presented by Aaron Baca, University of New Mexico

Every University IT department receives non-standard requests that are often complex and difficult to address. Two years ago, the director of IT Computing Services at UNM's Information Technology Services (ITS) department, Moira Gerety, created a group to deal with such requests. An outside professional Project Management consultant was hired by the ITS Customer Services department to start the group and the results have been incredible.

This group, the Customer Services and Solutions group (CSS), has helped clarify and resolve a large number of atypical, internal and external, IT requests. Examples range from an emergency call regarding how to coordinate and execute a last minute live Presidential webcast - to resolving very complex IT requests that are often difficult for any one department to process, as many requests do involve multiple departments and a wide range of services. The emphasis is on stakeholders and the result is better communication and IT bridge-mending between departments.

By gaining formal Project Management knowledge and comprehensive knowledge of IT services, the CSS group utilizes simple but powerful tools that help analyze and clarify complex and sometimes novel IT requests while representing the best interests of both the customer and the ITS department. The tools consist of several versions of assessment intake forms and formal Project Management templates, which allow the Services and Solutions group to perform quick high-level Situationals as well as in-depth detailed Assessments, essentially providing a formal project initiation process. A huge benefit and natural outgrowth from this service has been to develop additional formal Project Management processes in the organization.

The CSS Assessment service has been a big hit with customers, but is not without its challenges, such as internal acceptance, understanding how important it is to address and measure non-standard services, University Politics, formal Project Management growing pains, gaining comprehensive University IT knowledge, and having enough resources to address non-standard services once they are processed and approved through management and IT governance.

Conclusion: University departments now have an advocate (CSS) to help clarify and present non-standard IT requests, and through this process, Project Management initiation and maturity develops as a direct result of formally addressing customer needs.
Location: Potters Room

October 17th – 10:20-11:05am

Google for Educators
Presented by Susie Bussmann, New Mexico State University
Picasa Web Album, Google Docs, and iGoogle are just a few of the free Google resources that are readily available for K-20 educators and their students.

This presentation will provide an overview of the Google for Educators web site and a more in depth exploration of Picasa Web Album, Google Docs, and iGoogle. Examples of how teachers are integrating these resources into teaching and learning will illustrate their usefulness and ease of use.

By the end of the presentation, participants will:
Learn about the wonderful classroom resources at the Google for Educators (GE) web site
Understand how educators are using GE tools in innovative ways in their classroom
Learn about the GE professional learning community

Participants will also take away from this presentation handouts highlighting the Google for Educator Tools and ideas for their integrating Picasa Web Album, Google Docs, and iGoogle into teaching and learning.

This presentation is a companion presentation to the RETA webinar on Google Tools highlighting Page Creator and Google Notebook.
Location: Fireplace Room

Video Games in the Classroom?
Presented by Katrina Coker, University of New Mexico
Most of our students have never known a life without the Internet or Sony Playstations. Should we be looking for more ways to integrate the world of our “Digital Native” students into the classroom curriculum or would that be considered pandering to the commercial interests of society’s fast growing gaming industry and wasting valuable instructional time?

In this presentation we will critically examine the use if video games in the K-12 classroom curriculum:

• Potential educational uses of COTS (consumer off the shelf) video games.
• Effective uses in a classroom environment.
• Challenges inherent in using video games in the classroom.
• Research both for and against video games in education
• Resources supporting video gaming in the classroom
• Case studies and testimonies from stakeholders (students, teachers, parents and administrators)

The goal of this presentation is to provide an opportunity for discussion and exploration of video gaming technology in learning environments. Participants, both for and against video games in schools, are encouraged to join. While the focus is on K-12 learners, educators of adult learners are invited to attend.
Location: Chapel

IT Governance and Project Portfolio Management
Facilitated by Gil Gonzales, University of New Mexico, Pam Jeffries, New Mexico State University, Dr. Shaun Cooper, New Mexico State University, Joe Gieri, Central New Mexico College
This is a panel discussion about how New Mexico higher education institutions support project management and how they decide about projects in their portfolio. Topics discussed to include: What style of PMO? How are projects defined? What governance structures and processes decide on- projects? How to select PPM tools? Where do you start?
Location: Franciscan Ballroom

Managing Customer Expectations
Presented by Tim Warren, San Juan College
Summary:
Managing customer expectations requires IT departments to create and maintain credibility by listening to customers' needs and planning accordingly, explaining our services in their terms and not in the terms of the IT department, sufficient communication, and successful execution. Discussed during this session are the strategies San Juan College uses to align technology with the core business of the institution.

Flash Drives: Not Just For Document Storage!
Presented by Gary Williams, San Juan College
Flash drives, with the capability to store the equivalent of thousands of floppies of data, have nearly obliterated the need for floppy disks. The most intense course schedules can fit every single document required on one of these amazing devices and, as flash drives get less expensive, they become increasingly more common. This session will discuss alternative uses of flash drives including free portable software such as encrypted password savers, web browsers, organizers, office suites, system utilities, web-servers, and more.
Location: Turquoise Room

Systems Management Appliance
Presented by MPC/Gateway

KACE™ is the leading Systems Management Appliance company. Our appliance-based approach to managing desktops, laptops and servers saves time and money for systems management professionals and their organizations. The award-winning KBOX™ appliance typically installs in one day, at the lowest total cost compared to software alternatives.

The KBOX Family of Appliances brings easy-to-use, comprehensive and affordable end-to-end systems management by utilizing an appliance-based software delivery architecture (AbSD). They deliver a complete, pre-integrated bundle of operating environment and application software via a dedicated server appliance, which can be plugged into an existing network and immediately begin functioning. The appliance eliminates many of the complexities and costs of traditional computer management software solutions such as hardware procurement, software installation and integration. At the same time AbSD provides exceptional performance, reliability and scalability through a purpose-built solution that is pre-tuned, hardened and self-healing.
Location: Potters Room

October 17th – 11:10-11:55am

Deployment of Microsoft Windows Vista to the ENMU campus
Presented by Richard Beres, Eastern New Mexico University & Veera Charoensukvipad, Eastern New Mexico University
Beginning summer of 2008, Microsoft Windows Vista is being deployed to computers on the Eastern New Mexico University Portales campus. Our presentation will examine pre-deployment testing and deployment of Vista during the computer replacement cycle for both student labs and staff and faculty office computers. We will cover problems raised during deployment and solutions for these issues. We will also discuss lessons learned during the process.
Location: Franciscan Ballroom

NM STE, New Mexico ISTE Affiliate meeting
Facilitated by Jill Brown, ISTE board member
Meeting of all current and possibly interested members of the new NM STE, ISTE affiliate. Attendees will discuss progress towards organization, board members, by-laws, etc.
Location: Fireplace Room

ABQG BGP Community standard & Misc.
Presented by Paul Chang, University of New Mexico & Ed May, University of New Mexico
ABQG (Albuquerque Gigapop), the New Mexico on-ramp service provider to
Internet 2 and National Lambda Rail (NLR), also provides Local peering service for New Mexico local entities. The session will focus on BGP (Border Gateway Protocol) community strings that ABQG uses to serve its own peering partners and how peering partners can take advantage of this attribute for route manipulation.
Location: Turquoise Room

Moodle MiniMoot
Facilitated by Holly Rae Bemis-Schurtz, New Mexico State University
Use of the open source course management system, Moodle, is on the rise in the Land of Enchantment. Moodlers from around the world typically gather at 'Moots.' Come to this birds-of-a-feather styled 'MiniMoot' to network with other Moodlers in New Mexico. Whether you are new to Moodle, currently using it, or work on administering a Moodle site, this session will help you connect with ideas and resources for meeting your Moodle needs. The MiniMoot will kick off the year for New Mexico Moodlers who want to connect via wiki and synchronous sessions throughout the year.
Location: Weaver Room

Customer Service – “It’s The Little Things Count”
Presented by Beth Dalton, San Juan College
When we think about customer services in the educational environment, we often focus on delivering the end product and we forget about all the small things we can do for our customers in the process. This session will present to you some of the small things San Juan College IT department has implemented to improve customer relationships.
Location: Chapel